Return to 2nd Generation - Cellular Alarm with Real-Time Alerts
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2 of 5 Poor 4G Cell Reception May 31, 2021
Reviewer: Derrell Gilstrap  
My old 3G alarm never lost the cellular signal. Being forced to upgrade to 4G is understandable. New 2nd gen unit installed in the very same place as the old 3g unit. Receives a 4g signal but loses it about every other day. Was told I needed an external antenna. Fine. Was shocked to see that the external antenna is $75. Not happy.

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5 of 5 Excellent Product February 9, 2021
Reviewer: John Janowiecki from Brookville, OH United States  
Easy to install.  Called with a few questions and received outstanding service!

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  0 of 0 people found the following review helpful:
 
5 of 5 Love it! Works great!! January 9, 2021
Reviewer: D Wisher from Natchitoches , LA United States  
I just converted to the updated PumpAlarm and installing it was a piece of cake.  They refunded the unused portion of my yearly access fee on the old unit right away, no questions asked.  Good outfit to work with.

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5 of 5 Excellent product January 6, 2021
Reviewer: Don H from Smartt, TN United States  
Reliable and easy to set up.

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4 of 5 Mixed Feelings January 3, 2021
Reviewer: Eric Juliot from Sharpsville, IN United States  
I really like the product but still not happy about having to buy a 2nd system within 2 years of my 1st one.  I appreciated the discount but think it should have been greater.

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1 of 5 Not here yet December 31, 2020
Reviewer: Melanie from Royal Oak , MI United States  
Sadly still Have not received the product as yet

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1 of 5 We continue to wait for it to arrive! December 28, 2020
Reviewer: Mary Gearhart from Davison, MI United States  
Kind of hard to rate when we don’t have it yet.

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5 of 5 December 21, 2020
Reviewer: Daniel Moellenbeck from Granger, IA United States  


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  0 of 0 people found the following review helpful:
 
5 of 5 Great Product December 21, 2020
Reviewer: Sal Garbarino from Macomb, MI United States  
This is a great product and has saved me a few times.  Most recently my sump pump tripped the breaker.  PumpAlarm text me the power was out, but I had just talked with my wife whom stated the power was on.  It was raining so I ran home from work and found the sump pump had stopped working and was tripping the breaker.  Water was up and almost overflowed into our finished basement.  I was able to replace the pump and avoid a catastrophe.  I am disappointed that I had to by a new PumpAlarm due to 3G going away.  Should have been way more than a 10% discount.  The customer had nothing to do with this and they should have took a stronger stance to show their support.  In my mind I paid twice for one unit.

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5 of 5 install new pump alarm December 16, 2020
Reviewer: Leonard Belisle from Warwick, RI United States  
great tech support.   Couldn't ask for better

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